Distribution of mechanical components and maintenance-related services.
EXPENSE REDUCTION ANALYSTS TEAM
Luis Ybarra (Client Manager)
The main distribution centre of the Brammer multinational in Spain is in Galdakao (Vizcaya) and it has 28 local offices. Expense Reduction Analysts conducted a detailed analysis of both lines and traffic (21,000 calls were studied), which enabled them to validate a reference price and design a tailored plan with a common approach on rates and services. Expense Reduction Analysts managed the offers for Brammer based on the new conditions.
WHAT THE CLIENT SAYS:
"We have managed to adapt our communications spending to the lower level of activity resulting from the crisis and to put ourselves in a position with clear competitive advantages. We have renewed our mobile handsets, thus improving the capacity of our sales network. Our communications and telephone network are now more homogeneous after eliminating duplication and inefficiencies."
Antolin Etxebarria, Brammer's Financial Director in Spain.
WHAT EXPENSE REDUCTION ANALYSTS SAYS:
"We wanted to reduce the phone bill but not the features, nor did we want to pressure the personnel into doing something that would effectively lower their productivity.
The teamwork with Expense Reduction Analysts has led to significant cost savings for Brammer in their non-strategic expenditure in a short period of time."
Luis Ybarra (Client Manager).
Mobile Telephony 24%
Data Network 22%
Fixed Telephony 4%