“We have achieved savings in cleaning, security and telecommunications and are indeed very satisfied.”
Bine Onera is a cooperative that was founded in 1921 with the aim of providing various consumer goods to their over 10,000 members. Since then, their large space has been converted into a big department store on the left bank of the river Nervion, selling their products and services to the general public. Bine Onera’s commercial offer is structured around a 5-floor central building and below, with 850m2 on each level, containing everything from clothing to electrical appliances.
In 2010, after a decline in sales, the cooperative was forced to implement a series of measures to balance their books and await the economic recovery with guarantee. Following these steps, Bide Onera decided in 2011 to contact Expense Reduction Analysts for advice on optimising costs. As Bide Onera Financial Director Joshua Roy observes “the costs in these categories are very high and we thought we needed to have them investigated as other companies were doing so.”
The advice given by Expense Reduction Analysts focused on reducing the amount of overheads in the most important cost categories, especially those using workforce, such as cleaning and security and those in which there was an opportunity to implement technical improvements such as in telecommunications.
Therefore, the consultant analysed the situation and proposed a series of measures designed to generate significant savings for the cooperative. The first measures were implemented in the cleaning category, achieving in the first stage savings of 28.2%. The satisfaction is such that there is a plan to implement a second stage to generate additional savings.
As for the telecommunications category, it is now in the process of implementing the measures that will provide a reduction of 45% in phone bills and it is planned that the savings for the security will results in savings of 17%.
“The key factor for the success has been the transparency and professionalism of Expense Reduction Analysts and the management team’s desire to change the current work procedures.”
Joshua Roy, CFO Bide Onera