How did you get to know this client?
Our objective is always to find companies that are solid and well-structured.
Bluepharma is a leader in innovation, research and development in Portugal and is in currently in a phase of expansion. Therefore their focus is on sales, foreign markets and production,
The initial contact with the client was made through the “Sesame box” (the client called it the “box of surprises”), which the client thought a provocative, innovative approach that undoubtedly aroused their curiosity.
What was challenging in these projects?
The biggest challenge was the quality requirements in place in the pharmaceutical industry sector. Bluepharma holds various quality certifications making it imperative to choose suppliers very carefully and to have a deep knowledge of the procedures.
How did you find the relationship with incumbent suppliers?
Throughout the project, the relationship with the supplier was quite pleasant, and we always collaborated well to find the best solutions for our common client. We only changed supplier in the express transport category, where there was no agreement with any supplier and in the daily national transport, where the service provided was not up to expectations.
In all other categories we kept the incumbent suppliers with interesting savings.
How did staff react and get involved in the project?
As Dr Paulo Barradas said himself, there was always a great willingness from everyone in the team to work towards a common goal – improve Bluepharma’s results.
Have you and your client spoken about investigating further categories?
In 2012, Bluepharma recruited over 80 new staff, opened a new warehouse, a company in Mozambique and launched new products on the market with a high growth in value. We began working on the project with Bluepharma in March 2011 with 8 categories in mind, but for whatever reasons concentrated on the 4 in the table. However we believe we can also contribute to finding savings in other categories.
Cleaning & hygiene 9%