It was hard work, swiftly completed, but 50 hours and 50 minutes after the quote, Expense Reduction Analysts were able to present a lease offer for 7 Volvos V60 Plug-in Hybrids. On time. Fully Customized. And with 7,5% savings on top.
Immediately, consultant Paul Hoogduin, was commissioned to investigate the rest of the car fleet as well. This resulted in savings of 10% and a delighted client.
PerfectView is an expert in managing relations. For almost 30 years the Dutch company has developed CRM-software for relationship management, sales, and customer service for over 8,000 customers, ranging from small to large companies in all industry sectors. In addition, PerfectView puts in a lot of energy in their own relations. All 55,000 users are supported in every way to make sure that they carry on or start using their software. Examples are training, online support, free hotline, download centres, and demo sessions. “The success of our customers is our goal and passion”, said Wilfred Jacobs, CEO at PerfectView.
When, on a Wednesday afternoon, Hoogduin called PerfectView for an introductory meeting, financial controller Ivan Breusers told him that his call came too late. Breusers had almost completed the replacement of seven lease cars by seven Volvos V60 PlugIn Hybrids. As he wanted to be eligible for the very appealing additional tax liability exemption, he needed the cars to be delivered before January 1st 2014. There was thus a sense of urgency. Breusers had managed to get the necessary purchase certificates, and at this point had also received a competitive offer. He wanted to make a final decision on Friday afternoon.
The Volvo V60 PlugIn Hybrid is the only car with a low CO2-emission in the price range of approximately 65,000 Euros. Since you do not have to pay additional tax liabilities for the first five years for these efficient cars, the V60 was already very popular before it became available on the market. Volvo cannot meet the demands and therefore uses numbered certificates that give the right to purchase a V60. In the Netherlands the car was sold out even before the start of 2013. The exemption of the additional tax liability will change on January 1st, 2014.
Hoogduin suggested that, with the help of expert Henk Postmus, he get a chance to make a better offer. “I see a possibility that we can make you an even more competitive offer. Expense Reduction Analysts has a wide experience in the area of savings for car fleet and lease cars. Also for green cars.” After a brief hesitation, Breusers gave him the green light. “Why not? But this has to be within the existing time frame”. Hoogduin had until Friday afternoon, 4pm.
“Our savings power is based on working together and joining forces”, explains Postmus. “As Expense Reduction Analysts works with many leasing companies, we can make quick and conclusive decisions. It is precisely in this kind of urgent request for a certain type of car that it is critical. In addition, our large customer base makes it possible for us to pool fleets, which is what I applied for PerfectView. I was able, through economies of scale, to meet an offer that was already quite competitive”.
There were 2 obstacles to the implementation. PerfectView wanted to use the Volvos over a five-year commitment because of the maximum tax exemption. Five years was not a problem. But the cars would have an annual mileage of 40,000 km, and in five years’ time, would have exceeded the 180,000 km limit set contractually by most leasing companies. The second obstacle was that three cars would only be used by the 31st of December (when leasing companies usually do not register new cars after November 15th).
Three leasing companies were ready to overcome these obstacles.
Postmus decided to take out the insurance. “We can often save money if we take the insurance out of the lease contract and sign up with an insurer. This also allows us to have a bespoke insurance instead of the standard one. In this case, it brought Perfect View some extra savings.
Icing on the cake
“A perfect result”, was Breusers’ enthusiastic response, when he learned, at 3.40 p.m. on Friday afternoon, that Expense Reduction Analysts was able to save 7,5%. The additional “electric” advice, regarding the control of charging stations, the calculation of power consumption and adjustments on the lease terms were the icing on the savings cake.
The follow-up project also went smoothly, with good results:
Hoogduin: "Over the next 48 months we will advise PerfectView on car selection and suppliers negotiations. In addition we also help in assessing and reassessing the lease agreement.”
"I was really surprised that Expense Reduction Analysts came back so quickly with a offer that was even more competitive and met all our specifications."
Ivan Breusers, Financial Controller