Being in a competitive marketplace, ERA has to make sure that we are performing to the best of our abilities. One of the ways in which we determine how well we are doing is through our Net Promoter Score or NPS.
What is NPS?
NPS is based on the answer to one simple question: how likely are you to recommend working with ERA?
Expense Reduction Analysts has one of the highest Net Promoter Score in the industry and we are proud of it. Our clients frequently give us 9's and 10's.