Airline Catering Giant Gate Gourmet Optimises Costs
If you have ever been on an airplane, there are many chances that you have tested some dishes prepared by Gate Gourmet. Founded in Switzerland in 1992, the multinational air and railway catering company, delights passengers flying with the main international airline companies in the world: Iberia, British Airways, Air Canada, Vueling or Easyjet just to name a few. The Spanish subsidiary, a public company for over 35 years, was managed by Iberia before becoming a partnership between Iberia and Gate Gourmet; it is managed since 2004 at 100% by Gate Gourmet and is, with 1,200 staff, the leader in the sector, controlling 65% of the national market. The Barcelona section, one of the most strategic, has, with the help of Expense Reduction Analysts, achieved significant savings and is undertaking improvement of their processes.
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“We lost our fear of change in a key service, I know that in the future if I need to make a change there are options on the market that will enable me to do so with the necessary precautions. I feel that Gate is now in control of the service.”