Training & Support



We're in this business together

We invest heavily in our franchisees because when you succeed, we succeed. The Expense Reduction Analysts franchise opportunity is different from other opportunities in the procurement and supply chain industry. We support our franchisees with knowledge, expertise, methodologies and processes built from over 27 years of experience to help make your business as successful as possible.



We support franchisees at every level of the business

Our franchisees can expect ongoing and extensive support from day one, provided by an international team of over 60 full time staff members based in our European, American and Australian support centers, and speaking over 18 different languages. In addition, almost 50 Area Directors provide local support to franchisees and help to develop the business in their respective territories.


  • Marketing: ERA’s international marketing team has developed global strategies and initiatives designed to help franchisees grow their businesses with improved levels of profitability. We want to ensure a solid and well-matched strategy is implemented, giving us the credibility of a global leader in cost and supply management while also providing the franchisees with with a reactive, ‘agency’ style support where they can call on us for urgent help, training or simply advice.


  • Information Technology: Our Global IT Support Centre assists our network of franchisees by providing round-the-clock support in areas crucial to the everyday running of their businesses. ERA’s ‘Infoflow’ IT strategy is designed specifically to help provide added value to clients and additional efficiency for our franchisees. Our integrated IT ecosystem includes prospecting databases, integrated marketing system, business development system, Microsoft Dynamics and access to all Microsoft 365 programs.


  • ERA’s 18 Month Start-Up Program: ERA’s unique 18 month Start-Up Program is designed to equip our franchisees with all the knowledge and confidence they need to successfully launch and run their own business. Upon the completion of the initial Basic Training, new franchisees are ready to begin their journey with ERA and will work closely with the ERA Academy, their local regional representatives, their ERA Coordinator and their Business Guides to achieve the quickest possible start in their businesses.


Franchisee Stories
“The training was absolutely fantastic. The best thing is, once you complete the training, you still have the full backing and support of the Academy and the support team.” Keith McGregor - UK
“Much of the training was about getting a feel for the brand; what we represent, our corporate culture and identity. As an international business it's crucial we represent ERA in the same way.” Mari Nilsson, Sweden
“The course was broad, very well structured, engaging and fun.” Tony Jarrett, New Zealand
“It's important to be humble about what you know and what you don't know after the training and it's important to join up with the ERA network and make the most of this resource, you will learn a lot from them.” Christian Sondergaard, Denmark

Get in touch with us today to learn more about the ERA business franchise opportunity