Expense Reduction Hospitality and Leisure Solutions

Gain a Competitive Advantage for your organisation with our Hospitality and Leisure Solutions

Overview

Engaging a wide range of sectors, the hospitality and leisure industry is wholeheartedly related to public confidence, which is coming under increasing pressure. With economic uncertainty dominating headlines around the world, many have already begun to tighten their belts, particularly after years of austerity. Technology is a crucial driving factor in the future of hospitality and leisure. Hardware and software are becoming increasingly versatile, intelligent and powerful, giving rise to more ubiquitous application of functionality. This presents significant opportunities for business however, in equal measure it can also represent problematic challenges, particularly in terms of short falls in skills and expertise.

Hospitality & Leisure Industry organisations have always needed to focus on operational costs to ensure every penny is being spent as effectively as possible. Given the margins many organisations are working to, this focus isn’t just good stewardship of funds by conscientious operators; it is critical to help ensure survival.

Although the recovering global economy has generally helped Hospitality & Leisure operators, any increase in profit margins is expected to be offset to some degree by rising wages. Now more than ever, a holistic view of indirect costs is crucial to identifying where inefficiencies exist and can be improved. This is where external experts can greatly benefit your business.

Learn more about Hospitality & Leisure Solutions

Insights.
Case Studies.

Download our Corporate Brochure

Gain a competitive advantage today and download our Corporate Brochure, which provides more information on how we can help your organisation. Explore the benefits of Expense Reduction Analysts and download our brochure now.

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Corporate Brochure - Expense Reduction Analysts
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An Introduction to Expense Reduction Hospitality and Leisure Solutions

One of the many industry solutions offered by Expense Reduction Analysts is focused on the Hospitality and Leisure industry. Expense Reduction Hospitality and Leisure Solutions, focus on working with organisations to overcome common problems within the industry, enabling you to gain a competitive advantage and achieve more financial flexibility. Here Chris Wardle, the chairman of our hospitality and leisure industry group, provides a simple introduction to how our team of dedicated industry experts can help your business. Download our Hospitality and Leisure Solutions white paper today to find out exactly how we can help your organisation.

"There are significant opportunities to enhance service and quality whilst simultaneously reducing spend, through better buying."

Industry Trends

The current state of the Hospitality & Leisure Industry is characterised by several key themes affecting profitability, such as attracting and retaining talented people and rising costs with respect to food, labour and property.
Although the recovering global economy has generally helped Hospitality & Leisure operators, any increase in profit margins is expected to be offset to some degree by rising wages. Now more than ever, a holistic view of indirect costs is crucial to identifying where inefficiencies exist and can be improved.

Breadth of the Purchasing Function

The nature of the Hospitality & Leisure Industry means that operators purchase a diverse array of indirect goods and services. Obvious spend areas such as volatile Food & Beverages, Utilities, Business Rates, Cleaning and Waste are on most people’s cost radar. But what about other, less obvious areas of the purchase ledger? Chances are there are significant opportunities to enhance service and quality whilst simultaneously reducing spend, through better buying.

Largest Cost Areas

Whilst many cost areas remain a central focus for businesses, there are often other less obvious areas where significant costs are incurred. The diagram to the right provides a complete breakdown of the largest cost areas facing the Hospitality and Leisure industry including specific details of how these can be optimized.

"Obvious spend areas such as volatile Food & Beverages, Utilities, Business Rates, Cleaning and Waste are on most people’s cost radar. But what about other, less obvious areas of the purchase ledger?"

Hospitality & Leisure Solutions Case Studies

Away Resorts Case Study

Away Resorts is a UK holiday park operator, with six parks in Lincolnshire, Isle of Wight, North Wales, Hampshire, Hayling Island and Essex. Theirs was a simple yet important need. They needed expert resource to find better value for money across a host of cost areas due to a lack of in-house resource.

ERA reviewed five spend areas including; laundry, food, LPG, waste and janitorial supplies. Savings ranged from 8-29%, equating to 6 figure sums in some individual reviews. These are impressive results. But savings aren’t everything. In addition, the non-financial benefits included improved board level reporting and oversight, greater visibility and control over spend and improved supplier relationship management.

These benefits are wholly due to ERA’s expert approach of knowing how to tender complex spend to suppliers to obtain the best results, based on industry norms, typical category tips and hints and better matching suppliers with Away’s requirements. Away Resorts have been a client of ERA for over 7 years.

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Away Resorts
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Birmingham Symphony Orchestra Case Study

The City of Birmingham Symphony Orchestra identified Marketing Print and Mailing as an area in which potential savings existed. Impressed by ERAs knowledge of alternative suppliers, as well as their commitment to invest the time necessary to trial new technology solutions, the CBSO chose ERA to work with their marketing department to develop the best value solutions.

“Having seen the savings Expense Reduction Analysts could achieve on Office Supplies and Print, I was happy to open up more areas to review.”
Alistair Scott, Director of Finance.

The City of Birmingham Symphony Orchestra (CBSO) has been central to the culture of the Midlands for over 80 years. The CBSO provide a range of services, from orchestral and choral concerts in Symphony Hall and chamber music performances in CBSO Centre, to music-making in schools and community halls.

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City of Birmingham Symphony Orchestra
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"Although the recovering global economy has generally helped Hospitality & Leisure operators, any increase in profit margins is expected to be offset to some degree by rising wages. Now more than ever, a holistic view of indirect costs is crucial to identifying where inefficiencies exist and can be improved."

Our process is simple. Our sector specialists, all with extensive knowledge of their expert areas, use the skills acquired over impressive professional lifetimes to help you negotiate a better deal in overhead spend. Explore who we are and discover more details about how we work.

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